Rick Timms
- Total activity 20
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 7
Activity overview
Latest activity by Rick Timms-
Rick Timms created a post,
Measure twice, cut once!
A familiar classic - be sure to measure twice and cut once
-
Rick Timms created a post,
Test Post
Test POST
-
Rick Timms created an article,
How to Build a Basic Coffee Table: A Step-by-Step Guide
Building a coffee table can be a rewarding project that enhances your living space and provides a functional piece of furniture. This guide will walk you through the process of constructing a simpl...
-
Rick Timms created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
-
Rick Timms created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
-
Rick Timms created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
-
Rick Timms created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
-
Rick Timms created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
-
Rick Timms created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
-
Rick Timms created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...